Cancelation policy
Self-Drive
Tours
You must cancel 24hrs before the start of the tour to get a full refund. Bookings made less than 24 hours before your tour are final. You can only request to reschedule the tour.
Tours with transportation included
You must cancel 48hrs before the pickup time in order to get a full refund. Less than 48hrs before the tour we cannot issue refunds and the deposit will be non-refundable.
Weather Cancelation
Policy
If we have to cancel any tour or we are unable to finish the tour because of the weather conditions, we will issue a partial or full refund, depending on how many activities you were able to complete.
Weather in
Costa Rica
Note: The weather in Costa Rica can vary from town to town so please if you're traveling from another city, ask in advance what the weather is like in our town before canceling. Sometimes in other towns can be pouring rain and in our town can be very sunny.